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Welcome
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3Com NBX V3000 IP Telephony Solution
OVERVIEW
The 3Com® NBX® V3000 Analog platform is a full-featured
IP telephony solution designed for small- and medium-sized organizations
moving to a Voice over Internet Protocol (VoIP) architecture. Its ease
of use allowsnon-technical personnel to make individual or system-wide
changes withthe click of a mouse. The system’s ability to scale
up to 1,500 devices andto support standards-based protocols, including
Session Initiation Protocol (SIP), gives organizations the confidence
to choose the NBX solution for their current and future telecom needs.
With a built-in analog gateway interface, the platform can connect up
to four analog loop-start central office (CO) lines directly to the Public
Switched Telephone Network (PSTN), reducing configuration time and its
related expense. Additionally, the NBX V3000 Analog solution—in
combination with an NBX Expansion Chassis—accommodates further communications
options via T1/E1, PRI, analog and BRI trunking. To increase productivity
and reduce operating costs, the solution also features a host of integrated
applications, including voice messaging that provides a voice mailbox
with auto-setup for every user, call center software that enhances the
efficiency of agents in a queue, as well as easy to set-up hunt groups,
auto-attendant, supervisory monitoring and call reporting. Email integration,
supported on any IMAP4-compliant email system, offers the ability to share
a common inbox for email and voice messages. Plus, V3000 Analog solutions
let organizations centrally manage IP telephony services via the web with
the 3Com NBX NetSet™ management application.
KEY BENEFITS
Protect Investment with Multiple Protocol Support
NBX V3000 Analog platforms with R6.0 and higher system software can operate
in either of two modes: Standard NBX or SIP mode. Standard NBX mode utilizes
the traditional protocol on which six generations of 3Com NBX applications
have been built since 1998, while SIP mode allows the platform to communicate
with third-party SIP-compliant devices and applications. 3Com’s
goal of ensuring its customers access to continuously evolving telecom
standards, maximizes functionality and the return on investment (ROI)
from NBX solutions.
Enable Business Applications with SIP
SIP support unlocks access to advanced software that optimizes the productivity-
enhancing benefits of VoIP technology and facilitates employee
communications with collaborative tools such as IP Messaging and IP
Conferencing applications.
Increase Productivity with Built-In NBX Automatic
Call Distribution (ACD)
Call center hotline, help desk and telesales staff work more efficiently
with NBX ACD software included in the V3000 Analog platform. Two agent
licenses are packaged with each platform and additional licenses are available
with key-code activation. Supervisors obtain real-time, up-to-the-minute
vital statistics on call center performance via voice monitoring or on
their computer screens with PC-based software.
Ease IP Telephony Implementation
Standards-based design, including support for switched IEEE 802.3af Power
over Ethernet (PoE), facilitates seamless integration with existing network
infrastructure. The web-based NBX NetSet management utility, hosted by
the NBX platform, provides intuitive system configuration that lets organizations
avoid the need to train personnel in using commandline interfaces or new
programming languages.
Match IP Phone Choices To Any Application and
Budget
3Com helps organizations leverage existing infrastructure investments
by offering a range of IP phone choices, all with robust feature-sets.
Options include 10/100/1000 Mbps Ethernet/IP phones, softphones, receptionist
consoles and cordless phones that run in either standard NBX or SIP call
control mode. Where secure connectivity needs to be maintained while roaming
through a business location, 3Com also offers the SIP-based 3108 Wireless
Phone, an 802.11b/g-compliant wireless handset in a flip-phone form factor.
Cost-Effectively Expand To Meet Evolving Needs
Organizations can boost capacity or add functionality with practical keycoded
software upgrades that let them align their needs and budget. With cost-saving
incremental licensing, they can scale their NBX system up to 1,500 devices
(lines/stations with maximum of 720 PSTN lines).
Create a Seamless Multiple Voice Network
NBX V3000 Analog solutions connect not only branch sites to corporate
offices, but also remote and home office workers to their main office
convergence services.
FEATURE HIGHLIGHTS
- Support for traditional voice and multimedia communications
- Embedded applications including voice messaging,
auto-attendant, and call center software
- Interoperability with SIP-compliant devices, applications
and endpoints
- Browser-based NBX NetSet management tool to ease
system setup and maintenance
- Compliance with Section 508 of the United States
Rehabilitation Act that regulates electronic and information technology
accessibility for persons with disabilities
- Management options that include SYSLOG, SNMP, SNTP,
NBX Multisite Backup Tool and NBX Dial Plan Editor
- Inclusion of 15 phone licenses with base system purchase
- Multilingual NBX NetSet end-user support for United
States English, Latin American Spanish, Brazilian Portuguese and Italian
SPECIFICATIONS
Platform
Can operate in either Standard mode using the NBX call control protocol
or in SIP mode with NBX R6.0 or higher software
System Requirements
100BASE-TX or switched Ethernet LAN
3Com NBX V3000 Analog platform
Minimum of two 3Com IP phones
System Capacity
Support for up to 1,500 devices (lines/stations), including up to 720
PSTN CO lines and 48 Virtual Tie Lines
(NBX Standard mode) or up to 300 SIP trunks (NBX SIP mode with R6.0 or
higher software)
PSTN Gateway Options
Loop-start analog, T1/PRI, E1/PRI, ISDN BRI-ST, Q.SIG/PRI
Support for SIP analog and digital gateways in SIP mode with NBX R6.0
or higher software
Port Connections
WAN: via external router with IP-ToSsupport
LAN: one 10/100 uplink port
Analog Devices
Support for 2500 series-compatible analog devices, including cordless
phones, fax machines, night bells and door ringers; one FXS port included
on a V3000 platform with optional support for additional analog devices
via the NBX Expansion Chassis and Analog Station card
Network, Prioritization and Audio Compression
Standards
H.323, G.711, G.729a/b, ADPCM, G.722, 802.1d, 802.1p, 802.1q, 802.2, 802.3af,
802.11, IP, IP-ToS, DiffServ, TCP/IP, UDP/IP, DHCP, DNS
Applications Standards
SIP, TAPI 2.1, TAPI/WAV, IMAP4, HTTP, H.323, SMTP/MIME, VPIM
Management
Built-in 3Com NBX NetSet utility; 3Com Network Supervisor support
NBX VoiceMail Languages/Dialects
Chinese (Cantonese), Chinese (Mandarin), English (Australian), English
(United Kingdom), English (United States), French (Parisian), German,
Hebrew, Italian, Spanish ( Castilian), Spanish (Latin American), Russian
Power Requirements
NBX V3000 Analog platform: 100-120 VAC, 50-60 Hz, 1A
220-240 VAC, 50-60 Hz, 0.5A
Power Dissipation
NBX V3000 Analog platform: 50 W
IP Phones: 8 W (maximum)
Chassis/Call Processor Dimensions and Weight
Height: 4.445 cm (1.75 in)
Width: 48.815 cm (17.25 in)
Depth: 37.465 cm (14.75 in)
Weight: 5.68805 kg (11.54 lb)
Environment Ranges
Operating temperature: 0° to 40°C (32° to 104°F)
Storage temperature: -40° to +70°C (- 40° to +158°F)
Humidity: 5 to 85% noncondensing
Network Access Standards
National Requirements FCC Part 68 (United States), CS03 (Canada), CTR4/A1
Commission Decision 98/520 (European Community)
Safetly
UL/CUL 1950 Third Edition
IEC 60950: 1991 + A1, A2, A3, A4; National deviations for Europe and Australia
Emissions
FCC Part 15 Class A and B
EN 55022: 1994/A1, 1995/A2, 1997/Class A
VCCI Class A
AS/NZS 3548: 1995/Class A
RoHS-compliant
Immunity
EN 55024: 1998
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